12.1 Having effective communication systems

12.1.1

For remote or isolated work (see Section 3.4), PCBUs must provide a system of work that includes effective communication with the worker.

12.1.2

Equip workers with a good, reliable and effective communications system.

12.1.3

Have at least two forms of communication. Do not rely on a worker's personal mobile phone.

12.1.4

Make sure there is access to a reliable communication device for emergency calls.

12.1.5

Have a communications protocol to check-in with workers.

12.1.6

Certain activities have specific communications needs. These are discussed where relevant.