Having workers work from home is one way that businesses and services can manage the risk of work-related COVID-19 transmission. Working from home may be appropriate for some workers, depending on the type of work they do.

What we expect

We expect businesses and services to:

  • ensure workers’ views are asked for and taken into account when deciding if working from home is appropriate
  • talk with workers about any risks that may arise from working from home and how these can be either eliminated or else minimised (see Guidance and Resources for more information)
  • have clear, effective, and ongoing ways for workers to suggest improvements or raise concerns on a day-to-day basis
  • continue to ensure risks to workers’ health and safety are managed effectively.

Guidance and resources

We have developed our own guidance for businesses, services and workers on how to manage mental health risks when working from home. This information is useful for both regular working from home arrangements, and during unusual situations such as during the COVID-19 pandemic.

We expect businesses and services to keep following advice from the government and other expert sources. For example:

Gas and electricity safety when working at home

As more people may be spending more time at home it is important everyone remembers these messages:

  • If in doubt about a gas or electrical appliance or heater, or you smell gas or anything else unusual, switch the appliance off and get it checked by a competent person.
  • If you are using any gas appliance, remember it needs an air supply to work safely and effectively.
  • Don’t block up ventilators and other sources of take-up air as this could be fatal. If in doubt, check with a professional.

As many people will continue to have makeshift offices at home it’s important that you don’t overload your power boards, including multi-plugs and multi-boxes.

  • Power boards are only designed for lower current devices and, if overloaded, can overheat and become a fire risk. This means you should only plug in low current devices like your computer, computer screens, printers or audio-visual devices like stereos or TV.
  • Don’t plug heaters, kettles, washing machines, or stoves into power boards. These higher current demanding devices need to be plugged into a separate electrical socket.