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Hotels and accommodation services

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People working in hotels and the wider accommodation sector can be exposed to multiple health and safety risks on a daily basis, including injuries from lifting and carrying, slips and trips, vehicle movements, and exposure to germs and infections. 


What are the risks?


Under the Health and Safety at Work Act 2015 (HSWA), every business has a responsibility to ensure, as far as is reasonably practicable, the health and safety of workers and any others who could be who could be put at risk by the work of the business, eg customers, visitors, children and young people, or the general public.

First, you must always eliminate the risk where you’re reasonably able to. Where you’re not reasonably able to, then you need to consider what you can do to minimise the risk.

The following are examples of some of the health and safety risks for people working in the hospitality sector. Follow the links to find out more about these and also see our resources below to learn more about managing health and safety risks in your business. 


Where to go for more information

WorkSafe resources


New Zealand websites

Hospitality New Zealand supports good health and safety practice and encourages all hospitality businesses to take time now to revise and improve existing health and safety processes to remain compliant under the new legislation. 

HASANZ (Health and Safety Association New Zealand) sets the standard for workplace health and safety services and advice.

ACC has resources available to help you manage hazards and prevent or reduce injuries in your workplace. has lots of tips for making your business better, while keeping your workers healthy and safe.

Last updated 11 November 2016

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